At GetCigarette.com, we are committed to ensuring that your orders are processed and shipped promptly. Our shipping policy is designed to provide you with clear and transparent information about our delivery services.
Processing Time
Once your order is placed, we aim to process it within 1-2 business days. During peak periods or holidays, processing times may vary, but we will do our best to keep you informed about any delays.
Shipping Methods and Delivery Times
We offer a range of shipping methods to suit your needs. Delivery times depend on the shipping option you select and your location. Typically, standard shipping takes between 4-7 business days within the local area, and 7-14 business days for international orders.
Shipping methods include:
- Standard Shipping
- Express Shipping
- DHL
After we get paid, we will begin processing your order promptly. you should get your package within 2-3 weeks. How we send it could make it take longer or faster. You can choose Faster shipping option (DHL) to receive your order within 4 to 9 work days or express shipping option within 9-16 days. Free shipping usually takes 16-24 days to arrive depends on your location.
Tracking Your Order
Once your order is shipped, you will receive a tracking number to follow the status of your package. Please allow up to 24 hours for tracking information to become available. You can track your order through international post tracking websites (ex: 17track.net) until it reaches the destination country.
If you encounter any issues with your shipment, such as delays, damages, or lost packages, please contact our customer support team. We will work with you to resolve the issue as quickly as possible.
Thank you for choosing Our Store! We are dedicated to providing you with reliable and efficient delivery service.
